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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Numbers in final closing disclosure sent to us didn’t match closing disclosure signed with notary; numbers were inaccurate. After speaking w/ Hung Nguyen about error Hung & his manager stated despite PennyMac’s error it was going to cost us, the customers, nearly $700. UNACCEPTABLE! Before closing and the Fed’s interest rate cut I was told we couldn’t get a better rate. How is that? We could’ve closed sooner as nothing delayed the process, no request for additional docs, nothing. UPSETTING!
There were too many automated emails asking for documents that were already sent and I was getting too many emails from people I have never dealt with before. Seemed like there were too many hands in the pot to get the process done and my realtor and I were having to call nonstop to see where we were at in the process.
Fairly easy process for refinancing. Just seemed to take a lot longer to get it completed than I thought it would. But in the end, everything worked out and we are saving money.
Everyone we encountered was pleasant and knowledgeable. Winston made the initial application process simple and Julian was delightful to work with on subsequent portions of the closing process. He was tremendous and I would love to work with him again. The estimated closing time was about 6 weeks, we closed in 18 days. I guess turning the requested information around in a timely manner helps. 😁
The application process was smooth and easy. Robert Winkler and his team provided me the information I needed in a timely manner.
I was very happy to refinance our home. The rates were great!
Friendly staff.
We were in a different state from PennyMac and they made it very easy to get an experienced notary to come to our house in order to quickly execute all of our documents. It made the process very easy.
Fast and easy
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,113 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.