This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process was, except for closing, all over the internet. Very easy.
All good
They couldn’t get my info right on my closing documents. I was doing a no cash out loan, yet the first set of closing docs said I was receiving $53k back. I corrected them. Then a few days later they said they fixed it but this time they said I was doing a cash out loan and was getting $2k back. Again, I had to correct them. The third time, they had my loan amount incorrect. Again, I had to correct them. It was a little unsettling that they didn’t seem to know what they were doing with my loan.
From start to ending everyone at PennyMac was extremely helpful and answered all my questions no matter how small or how silly the PennyMac team assigned to my loan got back to me promptly. Memorable members were Ruben Sanchez and Beth Bowen. Thank you all!
The overall experience, unfortunately, is tainted by the interaction with the one individual that was assigned as the primary PoC.
The team made the process smooth and efficient. I did not have to invest a lot of time into the process and that's very valuable to me.
The whole process was very easy and convenient.
Great 🤩
the professional way claim way handled
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,863 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.