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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,863 reviews
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Laura Y.'s profile image
Laura Y. 
on Birdeye

4 years ago

. 

THOMAS BELL I.'s profile image
THOMAS BELL I. 
on Birdeye

4 years ago

Very happy owen and Jordan Thank you😀 

CODY W.'s profile image
CODY W. 
on Birdeye

4 years ago

No complaints awesome job 

LORI H.'s profile image
LORI H. 
on Birdeye

4 years ago

I missed the phone call weekly with Aida unfortunately. But on 3 occasions I emailed questions and never got a responce I had to reach out to the original guy 2 of those times to get a responce. Then the number I was given changed 2 different times from what he originally told me which i understand happens but I was sold the most expensive rate to get the lowest payment and basically am now payingthe amount that was on the cheapest rate. So that was disappointing. 

Patrick C.'s profile image
Patrick C. 
on Birdeye

4 years ago

Every person involved in my loan from James to Sharon are true professionals! I was comfortable and confident through the entire process. Thanks very much! 

BRADLEY J.'s profile image
BRADLEY J. 
on Birdeye

4 years ago

Great communication and easy to deal with. 

Michael P.'s profile image
Michael P. 
on Birdeye

4 years ago

Loan process was painful 

FANNY C.'s profile image
FANNY C. 
on Birdeye

4 years ago

We were happy with the process and how quickly things fell into place. We especially like knowing what are options were, with respect to "buying down points" and what the cost-to-benefit timeline would be on that decision, Very thorough, friendly and professional. We will definitely consider PennyMac for our next refinance need. Thank you! 

Robert May I.'s profile image
Robert May I. 
on Birdeye

4 years ago

Got it done in less than 2 weeks 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,863 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.