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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I was not informed that rates were lowered during the process of my renewal.
Loan was processed accurately
There was a lot of miscommunication at the end of the loan process. Our closing disclosure and closing documents were sent to the wrong law firm and our lawyer did not have these documents on the day of our scheduled closing. We confirmed that Penny Mac had our chosen lawyer's information several times and well in advance, and still the "closer" sent the documents to the law firm contracted with Penny Mac. Our closing was scheduled at 9am EST and it was difficult to contact anyone at PennyMac
Jason treated me with respect despite the repeated, not so smart questions i threw his way. Very responsive and a pleasure to work with
Excellence in all aspects of loan process!
Penny MAC team did an excellent job from start to finish. We closed on our refinance sooner then expected and could not be happier.
Process was great I would use and recommend Penny Mac for future purchases!
Tracy Parker made it great!
Everyone was very helpful and explained everything that needed to be done.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,863 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.