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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It seemed like there was not good communication between the loan officers and underwriting, which became frustrating as the same documents were requested multiple times. Also, the credit score that was reported to Radian was not accurate, and will result in a higher mortgage payment for the next two years. Am still working to correct this.
I was not informed that rates were lowered during the process of my renewal.
Everything was a great and rolling until the Covid19 pandemic. It added almost a whole month onto the loan process.i formation took,inter to communicate between everyone. But it all finally come to a end and we closed! As long as America bounces back from this crisis everything will be ok! If it wasn’t for Covid19 the loan process would have taken less time.all in all I pretty satisfied with it.
The PennyMac Team was looking out for me and my family from start to end. I will be a lifelong customer. Highly recommend their services.
Good company to do business with.
The communication and friendliness of my loan officer she is very personable and answers any of your questions. And stays in contact with you thru out the entire process
My loan specialist Carmenlita Villarreal was amazing, very helpful and made my loan process painless. I would recommend her to anyone.
This was a wonderfully smooth process. Derek and Hector were outstanding from an information, care of customer, and professional standpoint. Quick and accurate answers, completely transparent process, and great customer service. Highly recommend using PennyMac for your loan servicing needs!
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Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,863 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.