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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,018 reviews
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NORA ANN N.'s profile image
NORA ANN N. 
2 years ago

Everyone was helpful, kind and professional! However, my the pay off to Bank of America was not correct. 

Gustavo G.'s profile image
Gustavo G. 
2 years ago

Customer service where politely 

Pierrius G.'s profile image
Pierrius G. 
2 years ago

Very pleased with the communication and the timeline for closing. 

David J.'s profile image
David J. 
2 years ago

Understanding of staff of deadlines and empathic to my stress of closing accurately. 

MICHAEL R.'s profile image
MICHAEL R. 
2 years ago

communication is always the key to good customer service. I always felt supported. 

James T.'s profile image
James T. 
2 years ago

Very responsive. Kept us informed 

Dustin W.'s profile image
Dustin W. 
2 years ago

All people I dealt with during my refinance where amazing and very patient as I asked numerous questions to make sure that I understood what was going on. They almost always had the answers and if they didn’t, they found someone who did or had my loan processing agent contact me. Thank you PENNYMAC for helping me throughout this entire process! 

BROOKE G.'s profile image
BROOKE G. 
2 years ago

........... ...... 

Robert P.'s profile image
Robert P. 
2 years ago

Our refinance was easy and overall seamless 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,018 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.