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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The beginning of my refi process took a couple of hours by phone although that time was used by my agent to carefully explain options/terms of all programs available to me. After choosing the program best suited for me my process went very smoothly. All documents sent to me were followed up by emails and calls to answer any questions I may have had. My customer service was excellent! I will not hesitate to recommend Penny Mac to others.
It was great
Thanks, Mrs. Nancy for your prompt review and response.
😃
Process was clear, quick, and easy. All my questions got answered throughout the process. Glad I went with PennyMac.
good experience, very professional
Went smoothly, closed quickly, not too many snags, good communication
The experience of going through the refinance process was simple, quick and non stressful.
I did not receive a reply to email about VA question. 800 # was totally useless - A BIG WAIST OF TIME i DID NOT KNOW IF YOU GOT MY REPLY
PENNYMAC has a 4.5 star rating with 48,868 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.