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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Linda was amazing, clear communication and answered all my questions quickly. PennyMac was easy to work with, all documents were easy to read and the explanations of the steps were always given to me.
Better communication by ACTUALLY following up. I had to contact the VA because Veronica was too complacent. She also assumed out Agent was talking to Title even though Veronica never told my agent to do that. She had poor communication practices and did not follow up on our days we were suppose to. Luckily, I intervened so we could make our closing date.
It was great.
It seems that department within the penny Mac company do not talk to one another to make it seamless. In my case I was awarded a 100% tax exemption from property taxes and on old loan all I did was call and the loan assist stated that I didn’t need to send them anything! When I did the refinance on the new loan I had to provide the certificate of eligibility and a letter from the county assessors office to prove I had the 100% tax exemption!
He answered any and all questions or told me where to get the answers. He was great all the way through the process.
Had a great experience and would absolutely use again!
Super easy experience
Great communication, quick and easy process.
This process was the fastest I’ve ever had in applying for any type of loan.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,016 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.