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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,794 reviews
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Melanie T.'s profile image
Melanie T. 
5 years ago

Nicole did a great job communicating and updating me. 

BRETT D.'s profile image
BRETT D. 
5 years ago

I appreciate the time and effort put into maintaining my business. A very challenging time with volume and COVID, but The closing and refinance stayed mostly on track. Thank you everyone at PennyMac! 

Craig G.'s profile image
Craig G. 
5 years ago

It was relatively easy to follow the process online and communication was frequent all along the way. Our ONLY hitch was finding out a few days before close that we had to pay our property tax. It was a bit of a scramble, but the delay in signing documents with the notary was only by one day. Overall, we are very happy with PennyMac's service. 

DEREK S.'s profile image
DEREK S. 
5 years ago

Gina was tremendous. An excellent asset to the whole company. She was terrific, clear communication and I highly recommend her. I also highly recommend the loan originator Kathy Smith who was top notch as well. Highly satisfied. 

FITZGERALD H.'s profile image
FITZGERALD H. 
5 years ago

For the most part it went as expected. 

JERRY M.'s profile image
JERRY M. 
5 years ago

We just had previous Pennymac mortgage, it should have been much less hassle to get another one 

CHRISTOPHER H.'s profile image
CHRISTOPHER H. 
5 years ago

Nathan was amazing, especially since I (Cyndi) threw a wrench in the mix and he handled it with grace and sent us options. He is great! 

Charlene M.'s profile image
Charlene M. 
5 years ago

All personnel (Jason and Sara) I dealt with through the process were patient with questions and helpful. 

KELLY B.'s profile image
KELLY B. 
5 years ago

Easiest loan process we have ever gone through.  

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,794 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.