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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,869 reviews
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AMIR S.'s profile image
AMIR S. 
on Birdeye

4 years ago

Our loan closed sooner than expected. That was a great surprise. I was happy to have started our loan with Araceli Jimenez and closed with Nancy Olivia's. Both if these ladies were pleasant to work with, as well as quickly responsive to all of my questions. I will definately refer PennyMac to anyone that woukd like to get a mortgage loan. 

RASHMA P.'s profile image
RASHMA P. 
on Birdeye

4 years ago

My refinance loan wasn't delayed due to pandemic and got everything completed in a timely manner. Signing of the documents were done at my home with a notary and was very convenient. 

SHARLENE L.'s profile image
SHARLENE L. 
on Birdeye

4 years ago

The application process for closing was easy. 99.9% done by electronic delivery. Answer questions efficiently. Overall smooth and satisfied. 

Robert D.'s profile image
Robert D. 
on Birdeye

4 years ago

Tameka with PennyMac was very nice and communicated well throughout our refinance process! Everything went smoothly! Thanks again!! Robert and Lynette Deen. 

LARRY P.'s profile image
LARRY P. 
on Birdeye

4 years ago

great company! 

JOHNNY F.'s profile image
JOHNNY F. 
on Birdeye

4 years ago

Experience and speed is what made this a very enjoyable process thanks 

SHAKIKA H.'s profile image
SHAKIKA H. 
on Birdeye

4 years ago

I think this has been by far the best experience I have had. Ms. Washington was very professional and she updated us on the process the entire time. I would definitely recommend Penny-Mac to my family and friends. She dedicated time after hours so that let's us know that she goes above and beyond for her clients. Job Well done! 

KORITA J.'s profile image
KORITA J. 
on Birdeye

4 years ago

The process was great and easy from the very beginning. To start, Reid Wright is amazing! He is prompt, professional and just overall great at what he does. Rachel was a God-send... checking on us to ensure we were ok, understood the process and to set up the closing. The girl sent to close us (I am so sorry I cannot remember her name) was also amazing! She explained everything so well, provided examples when requested and respected our home & the social distancing/ COVID situation we are in. 

ATHANASIOS C.'s profile image
ATHANASIOS C. 
on Birdeye

4 years ago

Closed sooner then I thought 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,869 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.