PENNYMAC

Ramon A. 

on Birdeye

5 years ago

Process and information given all the way To closing 

KATHARINE B. 

on Birdeye

5 years ago

Thank you to everyone! 

WILLIAM B. 

on Birdeye

5 years ago

Great service 

ANTHONY B. 

on Birdeye

5 years ago

Grate people! 

KAYLA VAN H. 

on Birdeye

5 years ago

Thank you for your communication and facilitation, Hector! 

BURNICE D. 

on Birdeye

5 years ago

Anytime I had a question about anything I received a response quickly, whether I called on the phone or sent an email. Everyone I communicated with was always pleasant and helpful. 

CODY S. 

on Birdeye

5 years ago

Our Mac Team was great and very friendly. It was a very easy process. I liked that she kept calling to keep me updated on the process and see if I had an question. 

James C. 

on Birdeye

5 years ago

The information requested was always vague. I would reply to the emails without getting a reply. It was more difficult as I had to figure out why things were as they were! This is a very stressful thing to do, let alone vague information! I run my own business and I am a communicator. I would either want, or give, too much information than not enough! I don't know if this was singular, to the individual processing the loan, or if it is that way across the board? 

Jan H. 

on Birdeye

5 years ago

There were delays at EVERY step of the process. I initiated the process in January and still today (April 9) DO NOT HAVE MY Money. 3 week delay for appraisal, 2 week delay for notary and then no communication about closing. I finally called and got bad information from a woman that told me all is well and it should find tomorrow-wrong again. I had to call Ronald and he forwarded me another document I had to sign in order to close. Very frustrating process. Ronald Love was the only person I trust