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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,869 reviews
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Joseph R.'s profile image
Joseph R. 
on Birdeye

4 years ago

We had a very bad experience with another company during the market crash of 2008. We conveyed our concerns and the team at PennMac made us feel comfortable and took us through the process step by step. If we didnt understand something George and his staff explained it again and made sure we understood and were comfortable. We also hit every estimated timeline goal, even when we came across unexpected challenges. I would highly suggest using the team at PennyMac. 

Douglas M.'s profile image
Douglas M. 
on Birdeye

4 years ago

The Penny Mac did a great job with my home refinance. Thank You for your hard work in this process. 

Thomas C.'s profile image
Thomas C. 
on Birdeye

4 years ago

I was kept informed of the progress and all went smoothly. Gina was pleasant to work with 

TOMMY B.'s profile image
TOMMY B. 
on Birdeye

4 years ago

Jamie was Awesome and. MyKela Gavin was great. I could feel smile through the phone 

NICHOLAS S.'s profile image
NICHOLAS S. 
on Birdeye

4 years ago

Mykela and Nikki were both great to talk to on the phone-real and very personable. It did not feel like they were, "just doing their job." It felt like they went above and beyond to help us to improve our financial situation. Thank you!! 

Mark B.'s profile image
Mark B. 
on Birdeye

4 years ago

It was simple. Communication was clear and accurate. Everything was completed by or if not sooner in the time frame. Thank You 

HENRY CONNELL J.'s profile image
HENRY CONNELL J. 
on Birdeye

4 years ago

No Comments. The questions asked were answered 

SHEILA H.'s profile image
SHEILA H. 
on Birdeye

4 years ago

Ease of process; professionalism of representatives; and overall experience. 

JAMES P.'s profile image
JAMES P. 
on Birdeye

4 years ago

Well informed, professional and was willing to work with me to get the best price possible for my refinance. Very impressed. Would be happy to work with him again. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,869 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.