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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The one that care always was Anna from the beginning to the end of the loan. The only loan processor that really care and was always on top of the process was her. I will recommend her to anyone. She did cover all my questions and was always willing to help. However my First contact when I start the process, I was misguided, however at the end she did make it up for the whole process.
Faster to close, accurate closing cost and not a difference at closing with no heads up.
Gregory is a wonderful, honest, helpful, and professional person. I'm very satisfied with his services!
It was a flawless transaction. PennyMac went beyond expectations and crushed any competition trying to match. The rate was one of the best I ever had. PennyMac is the future if you give them a try. My loan officer is the best in the business. Second to none!
Communication was terrible! And my loan processor didnt catch the one detail that could have saved us a big headache the days before closing!
There were a few times where I emailed the required and requested documents and the representative still called and asked for the same documents. Repetitive. Try to fix that please
We refinanced and also our daughter refinanced her mortgage thru Penny Mac
I sent two emails with questions to Austin and never did I receive a response. 4/6/20 and 4/9/20. Also sent one email to my loan officer Paul Pothast on 4/8/20 and did not receive a response.
I've had several mortgage loans and refinances in the past. PennyMac, by far, offered the best customer service, interest rate, and ease of process that we have ever experienced.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,863 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.