PENNYMAC

RICHARD L. 

on Birdeye

5 years ago

Norma was very helpful and clearly answered any questions I had. 

JERRY W. 

on Birdeye

5 years ago

Very easy to work with. 

Ronda M. 

on Birdeye

5 years ago

Absolute pleasure from the beginning to the end. Could not have been any easier. Grateful and thankful to all involved 

ELSA M. 

on Birdeye

5 years ago

Very simple, fast and quick responses to inquires! No complaints! 

CHRISTIAN E. 

on Birdeye

5 years ago

Thank you for such a seamless experience. I am grateful to avail of my veteran benefits with such knowledgeable professionals. Despite the COVID-19 crisis, Pennymac helped me close on my refinance in about ten days. I've lowered my APR, my monthly payment, and I have deferred next month's payment, freeing up cash for necessities in the event that our nationwide lockdown is prolonged. Thank you again, Pennymac! 

Carl H. 

on Birdeye

5 years ago

It was too difficult communicating with a person. Routing calls to get to the right person was a nightmare. If not for that, the experience would have been really good. 

Walton S. 

on Birdeye

5 years ago

Outstanding service! Joe was right on target - not intrusive but kept the process swiftly moving. Other PennyMac representatives - especially Everardo Zaragosa - were outstanding. 

JAMES R. 

on Birdeye

5 years ago

Better interest rate...was relatively easy being able to upload documents and e sign...when I got stuck on something, help was a phone call away! Turned out pretty smooth and we got it done! 

Donald H. 

on Birdeye

5 years ago

Everything went so smooth on our loan. We were already with PennyMac and knew that you would take care of us well. THANK YOU!