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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,016 reviews
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Stephen A.'s profile image
Stephen A. 
2 years ago

We were very unhappy with the appraiser that was originally sent out who greatly undervalued our home and cost us quite a bit of money on our cash out refinance. Even when we were able to prove that things were inaccurate or left off the appraisal we were told that the review team would not allow us another appraisal or re-evaluate what had been sent in. 

Irene R.'s profile image
Irene R. 
2 years ago

No further comments 

Earl W.'s profile image
Earl W. 
2 years ago

The customer service was great and they kept me up updated the whole time through the process and were available to answer any questions I had. 

Jazmin Beltran Del Rio G.'s profile image
Jazmin Beltran Del Rio G. 
2 years ago

the process was easy and quick 

James D.'s profile image
James D. 
2 years ago

My experience with PENNYMAC was outstanding from inquiry to closing! 

Kimberlyn M.'s profile image
Kimberlyn M. 
2 years ago

Thank you. Have a good day. 

Denise T.'s profile image
Denise T. 
2 years ago

We received timely updates and a clear understanding of our status. We felt confident with Peters care, in regards to our loan. 

Matt B.'s profile image
Matt B. 
2 years ago

Great Customer Service and prompt responses to questions. 

ROBERT B.'s profile image
ROBERT B. 
2 years ago

not sure experience went well 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,016 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.