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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,016 reviews
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Adriana R.'s profile image
Adriana R. 
2 years ago

Thank you so much for the help you exuded my expectations everything ran very smoothly. And I’m a timely manner definitely pleased with the services. 

MARTIN H.'s profile image
MARTIN H. 
2 years ago

The experience was quite satisfactory. 

Theodore W.'s profile image
Theodore W. 
2 years ago

Thanks for the great service, easy process and everything done timely 

Carolina M.'s profile image
Carolina M. 
2 years ago

It was difficult for the team to accommodate important aspects of the loan and did not do a good job of handling things right before closing. 

Timothy T.'s profile image
Timothy T. 
2 years ago

Everything went great and was done in a timely manner. If I had a question the PENNYMAC team was always very helpful in answering my questions. When I purchased my home in 2019 my loan was through PENNYMAC and that’s why I refinanced with them. Pennymac is great to work with. 

Lynn H.'s profile image
Lynn H. 
2 years ago

Faiza was consistent, accurate and honest. Which made my 3rd home closing that much more pleasant. 

Keith M.'s profile image
Keith M. 
2 years ago

Nothing to add 

Jalyn H.'s profile image
Jalyn H. 
2 years ago

Honestly I chose 'great' because there were only 3 choices and the next one said something like 'just ok'. I felt like it should rate a little higher than that. I got through it and we closed so I'm happy. Some of the requirements changed during the process. Some of the requests were ridiculous. After faxing in an actual signature that document never got checked 'completed' so it showed up as a task needed on every email. But I think things like that happen in every mortgage or refinance process. The people I spoke to... read more

Cody T.'s profile image
Cody T. 
2 years ago

Worked with Darcel was a very easy process love doing business with them 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,016 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.