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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,114 reviews
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Donald T.'s profile image
Donald T. 
5 years ago

Fast, easy and on time. 

HERNAN V.'s profile image
HERNAN V. 
5 years ago

Just wanted to thank the PennyMac team, specially, Zandy Valadez. You made my refinancing process easy and you answered all my questions. Thank you so much! 

Don J.'s profile image
Don J. 
5 years ago

AMMIE was great and she kept communication lines open constantly keeping me informed 

SCOTT R.'s profile image
SCOTT R. 
5 years ago

Loan process went smooth and was quick and fairly easy. Had a few rough spots when it came to closing. Had to reschedule 3 times but did finally get it done and all went smooth. 

BETTY C.'s profile image
BETTY C. 
5 years ago

Eric was very helpful and nice answer all the questions I had was always there when I need him 

RAYMOND EL K.'s profile image
RAYMOND EL K. 
5 years ago

Molly made herself available basically at all hours of the day anytime I wanted/needed. Previous to Molly, Moe did the same. They answered any and all questions I had. They treated me like a person rather than a number which is uncommon nowadays. You need more employees like them. I am in the service industry as well so I know the difference between good employees, bad employees, and company culture. PennyMac needs more employees like these two. 

ANDREA M.'s profile image
ANDREA M. 
5 years ago

Had a great experience! 

WILLIAM OEHME J.'s profile image
WILLIAM OEHME J. 
5 years ago

Simple process, explained all the way through. Follow up was timely whenever there was a question or need. 

CHARLES S.'s profile image
CHARLES S. 
5 years ago

Everyone was great to work with, best loan experience I’ve ever had. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,114 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.