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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Joshua and Tameka were extremely knowledgeable and courteous while navigating me through the VAIRRL. Thank you for your continued support and for meeting y families mortgage needs. Please stay safe and healthy.
Better communication and follow up.
Andrew Simon was key to a great success! Bob Meehan
Great communication, lots of help when needed.
they did a great job
Very easy process, as we had an existing loan and Penny Mac treated us with a high level of customer service.
Tameka was great. She communicated well but did not receive communication from other departments and agencies. She was not notified of closing reschedules and notaries were not in contact with her about time frames, and cash to close.
Closing was very fast - documents were incorrect though.
Jason Stevens was excellent and proficient. Responded to calls in timely manner and gave honest and helpful information, and helpful direction. However, Marquez Luck was another story. His lack of communication was noteable, explanations were poor, difficult to reach him, and requested documents numerous times after they had been submitted initially. Requested another agent. but could not get one. He may have worked hard, but I was totally frustrated with him throughout the process.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,792 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.