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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything went well and very easy. I am pleased
N/A
There was a bit of a bump when first submitted my application online.. communication was not directed directly to me. I followed up promptly and was immediately put in contact with Corey G., from that point on... things went smooth to transitioning to Ammie M., who stayed on top of my closing process. Great job! Remember as the applicant, one has a responsibility to provide all documentation, e-sign requested documents, and communicate for smooth service and get to closing promptly. Full stars!
Great communication in the midst of a pandemic. Nick did a great job
Good job!
Lack of communication and need to pay attention to details
Everything went as described to us with no surprises. Very happy with the outcome.
With COVID precautions I think the process as well as it could given the conditions. The additional documents weren’t necessarily outlined outright. Additionally, I would have thought a much faster process.
Pennymac team was really informative, patient and understood my needs. MyEsha was very pleasant and she took extra time to answer all of our questions. Ed, was the initial person we spoke to and he secured the terms which got us to begin the process to refi! We are very satisfied and grateful to the Pennymac team!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,864 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.