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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Everything wa made via online
Every time I responded to the emails as instructed, I never got the answers I was looking for. Every time I called and asked for my loan officers, I never got to actually speak with them except ONCE when I was transferred to my initial contact person. Then he told me Jacob would be contacting me that day or within 24hrs, not only did that not happen, but about a week later I got an email that we were canceling our refinance-which was not the case.
I had asked a question about bringing money to closing and was not given a correct answer.
Quick. They did everything for me.
I'm being asked to complete a survey for Jacob rogers, whom I've never met nor spoken directly to. So what would be better is, allow us to ignore your request for a survey, choose not to complete it, and not receive daily emails asking for me to complete it.
Seamless process. Highly recommended!
Process was easy and seem less throughout.
Great service!
na
PENNYMAC has a 4.5 star rating with 48,864 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.