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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,114 reviews
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Brandy B.'s profile image
Brandy B. 
5 years ago

Told them to roll closing cost in and they didn’t until I told them again after reviewing the closing disclosure. We supplied all the documents requested, scheduled a closing date & time & was emailed 15 minutes prior to closing that it had been cancelled bc they couldn’t verify employment, I had spoken to the notary that afternoon to confirm . It was perfectly clear he was self employed from the beginning.Every time I called to speak to Paul he was unavailable. 

GREG D.'s profile image
GREG D. 
5 years ago

No issues 

Geanette M.'s profile image
Geanette M. 
5 years ago

Thank you! 

James S.'s profile image
James S. 
5 years ago

A mortgage is a pain. I’m not sure what you could’ve done to make it better. It’s just a process that I don’t want to go through again anytime soon. 

Joseph G.'s profile image
Joseph G. 
5 years ago

Faiza Saleem and Jimmy Kim made it very easy to refinance our mortgage from start to finish. Any questions I had were professionally handled and explained in great detail and, therefore, made my questions very easy to understand. They both hav excellent customer service capabilities and job knowledge. It was a pleasure working with them. Thank You. Joseph Greco 

Jesse C.'s profile image
Jesse C. 
5 years ago

Hilda exceeded all expectations and help close a week early. Thank you! 

VENKATA AJAY G.'s profile image
VENKATA AJAY G. 
5 years ago

Great service 

Anthony Larsen I.'s profile image
Anthony Larsen I. 
5 years ago

Although the time from application to closing took longer than expected, the overall customer service we received was great. 

Bertan A.'s profile image
Bertan A. 
5 years ago

Good service 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,114 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.