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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Better Communication about VA loans
Refinancing could not have been easier. I had heard nightmares from other people, but my entire process was smooth as silk. And I got an amazing rate!
The loan processor tried to do her best to assist me. However, the entire system that PennyMac provided was so unpleasant. The response time was too slow. My loan officer resigned without any notice. I and my agent had to figure out who my next loan officer was for several days. Even the final closing disclosure did not include county tax and some other numbers, which means that PennyMac did not communicate with the title company.
Thank you Penny MAC for a seamless refinance. We truly appreciated Jacob’s courteous assistance and the teams attention to a fast closing!
Your were all so nice when I had a question Thank you all for being such a great service to John&I.
We appreciate the help we received from Blen, Gavin, and everyone else at Penny Mac. Everyone was very polite and courteous. Thank you
Ashley & Kathleen (Kathy) are great!
My only complaint is every time the loan terms changed. I had to reach out and ask the reason why. I do not consider it enough to send me I have new loan documents to review. When I log in and review twice the loan terms changed. With no call of explanation of why.
Everyone was very helpful throughout the entire process. Thanks for the wonderful service I received.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,864 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.