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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Lana and her team were very helpful in expediting my loan and answering all of my questions. Very satisfied with my experience with PennyMac. Especially during these trying times!!!
Daniel Kirby was my original contact for refinancing and was awesome! He was patient and informative & answered all my questions and explained things clearly to me. I did call Penny Mac to have my "cash to borrower" money put into the principle of the loan instead of sending me a check and they STILL SENT ME A CHECK and the notary that came to closing at my house did not know anything about it. Overall, the process was smooth and quick and I stuck with PennyMac.
They The documents were started January 31,2020. They said I already approved the loan but They still keep asking me about. Are you the owner of Phaimomno LLC business account? where is the large money deposit and from who? Even though sent all the documents they requested on February 26,2020, seem like they didn’t believe me. So they were taking too long.In the beginning Jason told me “ the closing date will be the end of March. Because we couldn’t sign for closing on the end of March.
Everything was explained clearly.
Easy quick and very little needed from me.
Overall a great experience
PennyMac team members the communications was pleasant. My questions was answered and the response time was quick. Thank you.
Great costumer service.
Jason was very professional and helpful, im nota computer person and his guidance and patience was a BLESSIN, he told me to take my time try to fill out the paperwork and if i had ne ?'s to ask, which i did, because of my not knowing if i completed the task he sent me. THANKU for b n u Jason, stay masked up n hand sanitized
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,864 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.