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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,016 reviews
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STACY G.'s profile image
STACY G. 
2 years ago

Great experience, efficient and thorough. 

Michael A.'s profile image
Michael A. 
2 years ago

Thank you for all of you assistance and quick responses. 

Hurchel W.'s profile image
Hurchel W. 
2 years ago

Loan officer and loan specialist were great throughout process. My issue and what i recommend improvements to is with the folks behind the scene that ultimately approve the loan. Their information is usually piecemealed to the loan specialist, loan officer and customer. 

Laura Jean B.'s profile image
Laura Jean B. 
2 years ago

The process went smoothly during a time that can be frustrating. Closed on expected date. 

Jennifer W.'s profile image
Jennifer W. 
2 years ago

Accurate and professional. 

Jose Rivera J.'s profile image
Jose Rivera J. 
2 years ago

Every thing was done in a timely and efficient manner 

Deron S.'s profile image
Deron S. 
2 years ago

Five Star treatment!! 

Charlotte C.'s profile image
Charlotte C. 
2 years ago

The loan process was very outstanding The team on point . I was able to talk to real people always; they accessed my file and answer questions specific to my application and process. I was very pleased and recommend this financial institution. The experience was great I am very grateful; thank you 

Gary T.'s profile image
Gary T. 
2 years ago

TOO many requests for same information previously sent!! Not understanding retired military don’t receive a monthly pay statement. No apparent understanding of military disability pay. BNT required us to sign a lien document but person in charge of that didn’t know why (we don’t have any liens on this house-or any house we’ve owned. We signed it, later said we didn’t have to sign it-no lien. It appeared to me that there was a lack of communication in the organization. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,016 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.