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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The support received was excellent. Any question I had was answered in a timely manner and the process went very smooth.
Fast professional friendly service, very easy process.
This process began before this whole virus thing. John was good with the application. The ladies working from home were as effective as they could. I seldom received info from Michael unless I prodded first through John or one of the ladies. I was never called "to keep me informed" about the process as I was instructed at the beginning. I was not called as I was told I was to be called to follow up; to answer a question; to bring me up to speed. I always had to explain that he was my guy.
The process was seamless. Contact information was accurate. and responses were very timely. Robert was very courteous and knowledgeable about our loan. Thank you Robert Tony and Mary Martinez
Excellent !!
Nick is so professional and knew what he was doing.. Thank you Nick!
The only hiccup was the policy on flood insurance. I was very disappointed that the evidence I supplied was not accepted until someone read it carefully after I had already been told my loan would not go forward with that evidence. I am happy the issue was reviewed and the evidence was accepted, but that happened over a week later.
Everyone in the process was extremely helpful and guided me through the process. All my questions were answered in a timely manner. Really glad I'm with PennyMac and will continue to tell friends and family about them.
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Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,864 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.