PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,864 reviews
Select a rating
GAYNOLL A.'s profile image
GAYNOLL A. 
on Birdeye

4 years ago

Fast and easy. Very pleasant and knowledgeable . 

Arturo O.'s profile image
Arturo O. 
on Birdeye

4 years ago

Great Job PennyMac.. Thanks. 

Oscar Blair J.'s profile image
Oscar Blair J. 
on Birdeye

4 years ago

Easy, smooth process. 

Alexander S.'s profile image
Alexander S. 
on Birdeye

4 years ago

The entire loan process was quick and painless. Overall we had a great experience working with PennyMac. 

Phillip R.'s profile image
Phillip R. 
on Birdeye

4 years ago

Initial loan application had many errors and misinformation, luckily, had no bearing on final closing. Calls to get status or get a questioned answered were not answered nor returned, led to day after day efforts to get in contact. Also, a check to payoff a car loan account was mailed to the wrong address and we had to scurry to find it and gain possession to sign it and mail to lender. 

STEPHEN H.'s profile image
STEPHEN H. 
on Birdeye

4 years ago

Greg and the mac team were awesome they quickly answered anything i could think of and made the process of refinancing a breeze!!!! 

GIOVANNY P.'s profile image
GIOVANNY P. 
on Birdeye

4 years ago

I would like to say Erica was nice and helped as much as she could. BUT this covid-19 made things horrible and calls back a mission and just horrible. I’m sure though if the world was not going through this we would have been fine with closing and title company. 

MARIJO N.'s profile image
MARIJO N. 
on Birdeye

4 years ago

Good job 

JILLIAN M.'s profile image
JILLIAN M. 
on Birdeye

4 years ago

Great experience every time with PennyMac. Everyone is extremely helpful. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,864 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.