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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Fast, friendly and knowledgeable staff through the whole process
two different agents saying different things one not knowing about the loan tried calling but couldn't get that person on the phone and their secretary said that she will answer my problem didn't get a call back until end of loan and then still wrong information so she had to contact original person who I talked with in the beginning and then he called me back with the correct answer.
From the start every time I called I got a different person then had to explain myself over and over. Also not enough money was sent to close the loan. Leaving my wife,daughter ,2 dogs,and myself homeless for a night with nowhere to go. Nothing was done by penny mac to make up for this huge error.. I will NEVER do business with you again. Any questions call me at 5412823534. I don't have enough time to keep writing how disappointed I am over this process..
Pennymac was absolutely amazing. They were easy to work with and made buying a home fun. I have worked with a few different lenders in the past, needless to say it was a horrible experience. I decided to try pennymac. Everyone I spoke to was extremely knowledgeable and friendly. I will recommend them to anyone that I know are looking to become homeowners!!!
Great experience and even better rate!
Other than being asked for a document stating who I wanted to act as attorney or title closing company numerous times everything went well considering that we are the midst of a pandemic
N/a
Thank you penny mac.
Happy with refinance experience.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,864 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.