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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Communication was poor. I know were are in a COVID world but response time was very slow
Just the inability to reach anyone directly and to speak to Nancy directly. My loan has closed. Then the verification of employment went on for 6 days past when we closed with the Notary. We still have not received our cash out funding. Very unhappy about the loose concern in general. I would like to know specifically when I will receive my funding!
It made my wife happy.Money saved is money to be spent some-place-else.haha
The whole process was smooth and transparent.
all involved were great to deal with
Sharon and the Pennymac team were great. From the person I forst spoke to, all the way to closing, the Pennymac team had my application wired tight. Sharon was the best. She was professional and knowledgeable. She made me feel as if I were her only customer, though I know better. The overall experience was very satisfying and quik. My thanks and appreciation to Sharon and the Pennymac team.
Clear, friendly communications by professionals who were there for me. They were all patient with my not understanding some things, showing me other ways of getting it. All helpful in a process not routine to the average layman. Thank you !
Considering the upheaval with the coronavirus, I am more than amazed how smoothly the process went from beginning to end. Thank you for your persistence in getting everything completed.
Very easy to deal with.
PENNYMAC has a 4.5 star rating with 48,864 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.