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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,864 reviews
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DAVID T.'s profile image
DAVID T. 
on Birdeye

4 years ago

Communication was poor. I know were are in a COVID world but response time was very slow 

Randy B M.'s profile image
Randy B M. 
on Birdeye

4 years ago

Just the inability to reach anyone directly and to speak to Nancy directly. My loan has closed. Then the verification of employment went on for 6 days past when we closed with the Notary. We still have not received our cash out funding. Very unhappy about the loose concern in general. I would like to know specifically when I will receive my funding! 

Larry W.'s profile image
Larry W. 
on Birdeye

4 years ago

It made my wife happy.Money saved is money to be spent some-place-else.haha 

Edgar C.'s profile image
Edgar C. 
on Birdeye

4 years ago

The whole process was smooth and transparent. 

WINSTON CHURCHILL J.'s profile image
WINSTON CHURCHILL J. 
on Birdeye

4 years ago

all involved were great to deal with 

ADRIAN G.'s profile image
ADRIAN G. 
on Birdeye

4 years ago

Sharon and the Pennymac team were great. From the person I forst spoke to, all the way to closing, the Pennymac team had my application wired tight. Sharon was the best. She was professional and knowledgeable. She made me feel as if I were her only customer, though I know better. The overall experience was very satisfying and quik. My thanks and appreciation to Sharon and the Pennymac team. 

GASPAR C.'s profile image
GASPAR C. 
on Birdeye

4 years ago

Clear, friendly communications by professionals who were there for me. They were all patient with my not understanding some things, showing me other ways of getting it. All helpful in a process not routine to the average layman. Thank you ! 

ROBERT M.'s profile image
ROBERT M. 
on Birdeye

4 years ago

Considering the upheaval with the coronavirus, I am more than amazed how smoothly the process went from beginning to end. Thank you for your persistence in getting everything completed. 

HERBERT H.'s profile image
HERBERT H. 
on Birdeye

4 years ago

Very easy to deal with. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,864 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.