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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,864 reviews
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Ronda C.'s profile image
Ronda C. 
on Birdeye

4 years ago

Overall experience went well and communication was great especially with this being out first time through a refinancing process. Each step was clearly communicated. 

Keith A.'s profile image
Keith A. 
on Birdeye

4 years ago

Weekly updates on progress of the refinance 

ELLEN B.'s profile image
ELLEN B. 
on Birdeye

4 years ago

NA 

Samir K.'s profile image
Samir K. 
on Birdeye

4 years ago

Great response times when issues arise. 

SCOTT H.'s profile image
SCOTT H. 
on Birdeye

4 years ago

Matt and Molly were very communicative and responsive. 

ALEJANDRO T.'s profile image
ALEJANDRO T. 
on Birdeye

4 years ago

Communication clear and straight to the point. Doubs always solved. 

CLAUDE H.'s profile image
CLAUDE H. 
on Birdeye

4 years ago

Carmelita answered all questions quite fast especially during this unprecedented time we are all going through. 

RANDY H.'s profile image
RANDY H. 
on Birdeye

4 years ago

The only "issue" was on me and the rep cleared that misunderstanding with a phone call. 

STEPHEN B.'s profile image
STEPHEN B. 
on Birdeye

4 years ago

good pleasant experience, they came to our house to sign closing document and notified us of progress along the way to keep us informed. good job PennyMac. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,864 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.