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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,269 reviews
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Shelane F.'s profile image
Shelane F. 
5 years ago

Easy process and glad we did it. 

Gina Marie V.'s profile image
Gina Marie V. 
5 years ago

The process was easier with PennyMac compared to another lender we have used in the past. However, there were times we received requests to send the same documents over and over. Overall, the process was quick and we closed on time. 

SVETLANA M.'s profile image
SVETLANA M. 
5 years ago

Bb 

Elias M.'s profile image
Elias M. 
5 years ago

The team at Penny Mac was terrific! They made my loan experience very pleasant. I am very happy with the overall customer service experience that I received. Refinancing my home with Penny Mac was definitely worth it. I will recommend Penny Mac to all my friends and family. 

DENISE B.'s profile image
DENISE B. 
5 years ago

Corey and Nancy were both thorough and patient in explaining the process and answering my questions. Each step was completed on time based on what was quoted. 

JORGE P.'s profile image
JORGE P. 
5 years ago

Hildia was great and kept in touch with me thru process. 

Henry A.'s profile image
Henry A. 
5 years ago

pleasant experience for my refinance & ammie was a huge help the whole way 

DONALD D.'s profile image
DONALD D. 
5 years ago

. 

WILLIAM-SCOTT N.'s profile image
WILLIAM-SCOTT N. 
5 years ago

Repeat document requests requiring me to call in each time to correct and 3 weeks past the estimated closing dates. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,269 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.