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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,864 reviews
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Thuba H.'s profile image
Thuba H. 
on Birdeye

4 years ago

A great experience with PennyMac! Definitely five stars to the loan officer Bailey Greene and the M.a.c team, Brian Mitchell who did a good job to close my loan as scheduled. I would come back to PennyMac for home loan services in the future. Thank you! 

DAVID Y.'s profile image
DAVID Y. 
on Birdeye

4 years ago

Carlton and Albert were fantastic to work with. Both were professional, helpful, and knowledgeable about the IRRL VA Loan program. From start to close was only a few weeks, everything was done online, and each step was clearly communicated to me throughout the way to make sure everything was on track. 

JACOB W.'s profile image
JACOB W. 
on Birdeye

4 years ago

Very prompt and ahead of schedule. 

KEVIN D.'s profile image
KEVIN D. 
on Birdeye

4 years ago

Julian McCaskill was a pleasure to work with. Regular and consistent communication. 

ANTHONY M.'s profile image
ANTHONY M. 
on Birdeye

4 years ago

got the job done 

DAVION B.'s profile image
DAVION B. 
on Birdeye

4 years ago

There were a few hiccups in communication in the beginning but once I was introduced to Ms. My'Esha Allen, she promptly and professionally addressed my concerns. She communicated with her superior and single handedly rectified the entire situation. Without the help of Ms. Allen this review would not have been glowing. She is definitely a jewel of Penny Mac and shines a great light on them! Thank you, Davion M. Bolden 

Danny M.'s profile image
Danny M. 
on Birdeye

4 years ago

From start to finish on the refinancing of my home it went smoothly. Also it was quick, would recommend Penny Mac to anyone considering a purchase or refinance. 

AMANDA W.'s profile image
AMANDA W. 
on Birdeye

4 years ago

It was very frustrating that I had to provide my employers contact information multiple times. Then when I reached out to my employer my self the loan agent did not respond promptly. 

AMY A.'s profile image
AMY A. 
on Birdeye

4 years ago

The entire process went smooth. I am happy to continue my business with PennyMac! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,864 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.