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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,866 reviews
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JANET P.'s profile image
JANET P. 
on Birdeye

4 years ago

It was so easy. Thanks 

Ronald M.'s profile image
Ronald M. 
on Birdeye

4 years ago

Even with the impact of COVID-19, response to questions didn't take very long. The secure online document submission actually made it even more convenient. 

Bernard Nelson J.'s profile image
Bernard Nelson J. 
on Birdeye

4 years ago

prompt reply's to repeated requests for an update would have been appreciated. UPdates on status would have been appreciated with an estimate of closing timing. Holdups, i.e. a constractors lien, could have been communicated earlier. 

DONALD M.'s profile image
DONALD M. 
on Birdeye

4 years ago

Just the people and staff all worked together well, communication great, no problem s 

SCOTT C.'s profile image
SCOTT C. 
on Birdeye

4 years ago

Everyone that I worked with was pleasant and the process moves along quickly 

PENNY S.'s profile image
PENNY S. 
on Birdeye

4 years ago

Better communication. 

Brady M.'s profile image
Brady M. 
on Birdeye

4 years ago

Lana and the My Mac team were amazing! We have been with PennyMac for almost 5 years now and I don't see us changing mortgage companies any time soon because of the amazing experience we have had with this company and with their awesome employees! 

DAVID H.'s profile image
DAVID H. 
on Birdeye

4 years ago

Once, the first application was put aside and we started over again, things went fairly smoothly. 

TOGAR M.'s profile image
TOGAR M. 
on Birdeye

4 years ago

Excellent service 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,866 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.