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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process was simple and straightforward. It helped that they PennyMac already held my loan and had all the leg work done.
Very lengthy process
From start to finish, everyone was very helpful and professional. Even with the craziness around COVID, everyone was available and willing to make things work,
Quick and easy!!
Both Marlon Bivens and Jason Hord were wonderful! Marlon took so much time with me explaining the refinancing options and looking at different options for me. He really took the time to make sure I understood everything. Jason answered my questions quick and kindly. They were both great to work with!
Great job!
Clinton and Jami did a wonderful job communicating and setting expectations!
very responsive!
We started our application process back in January or something. It took long enough that we had to have our income and employment checked a second time. Our loan was in underwriting for a long time, and it took a good while for our loan to get there too. Not a huge deal, but it took much longer than I expected. We had a miscommunication on the phone and our closing documents didn’t reflect our buy down, so we had to reschedule after the notary showed up at our house.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,868 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.