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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,868 reviews
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MICHAEL R.'s profile image
MICHAEL R. 
on Birdeye

4 years ago

Clear communication 

William Yeske I.'s profile image
William Yeske I. 
on Birdeye

4 years ago

Debora was awesome during the process. I was frustrated with some of the elements that were supposed to be communicated but I want to say that Debora was the one person that had her game together for the process. Ryan Tang was shot multiple e-mails as well as a phone message from myself and I NEVER HEARD BACK FROM HIM. In the end, Debora was the one I was able to communicate with and make this loan something I was able to sign off on with a clear conscious. 

KATHERINE H.'s profile image
KATHERINE H. 
on Birdeye

4 years ago

The process was professional, knowledgeable, smooth and much quicker than I expected. Highly recommend! 

MICHAEL C.'s profile image
MICHAEL C. 
on Birdeye

4 years ago

The process was simple and straightforward. It helped that they PennyMac already held my loan and had all the leg work done. 

KYLE l.'s profile image
KYLE l. 
on Birdeye

4 years ago

Very difficult to discuss the loan with anyone. I own several rental properties and am very familiar with the lending process. This was very disjointed - the time frame and late closing forced me to pay cash for a rental that I didn't want to do. Will be unlikely to use Penny Mac again 

Shantel M.'s profile image
Shantel M. 
on Birdeye

4 years ago

Easy communication and accuracy. 

Sherly B.'s profile image
Sherly B. 
on Birdeye

4 years ago

Very nice, helpful and answered all my questions. She updated me with the loan process. I’m very thankful she was able to lower down my interest loan. Mahalo! 

Stephen M.'s profile image
Stephen M. 
on Birdeye

4 years ago

It was very efficient. 

JERRY D.'s profile image
JERRY D. 
on Birdeye

4 years ago

Constant communication and nice people made the experience seamless. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,868 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.