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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Clear communication
Debora was awesome during the process. I was frustrated with some of the elements that were supposed to be communicated but I want to say that Debora was the one person that had her game together for the process. Ryan Tang was shot multiple e-mails as well as a phone message from myself and I NEVER HEARD BACK FROM HIM. In the end, Debora was the one I was able to communicate with and make this loan something I was able to sign off on with a clear conscious.
The process was professional, knowledgeable, smooth and much quicker than I expected. Highly recommend!
The process was simple and straightforward. It helped that they PennyMac already held my loan and had all the leg work done.
Very difficult to discuss the loan with anyone. I own several rental properties and am very familiar with the lending process. This was very disjointed - the time frame and late closing forced me to pay cash for a rental that I didn't want to do. Will be unlikely to use Penny Mac again
Easy communication and accuracy.
Very nice, helpful and answered all my questions. She updated me with the loan process. I’m very thankful she was able to lower down my interest loan. Mahalo!
It was very efficient.
Constant communication and nice people made the experience seamless.
PENNYMAC has a 4.5 star rating with 48,868 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.