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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,868 reviews
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WALTER E.'s profile image
WALTER E. 
on Birdeye

4 years ago

The process was easy yet professional. The approval and closing process was quick. 

REID P.'s profile image
REID P. 
on Birdeye

4 years ago

Technology worked great to receive and send documents. Process was fairly straightforward and easy from start to finish. Overall would recommend to others. 

DENNIS T.'s profile image
DENNIS T. 
on Birdeye

4 years ago

Everything was handled very well. 

Jamie M.'s profile image
Jamie M. 
on Birdeye

4 years ago

I liked getting a weekly phone call from Linda even if it was just to say “we’re still on track, nothing further is needed.” Otherwise I’d have thought they’d forgotten about me since we closed about 15 days later than we thought we would. 

Tim Myers S.'s profile image
Tim Myers S. 
on Birdeye

4 years ago

Prior to contacting PennyMac for our next mortgage we had already been customers for 4 years. As it happens all the time our deal went sour on one house but we immediately found another. When we needed PennyMac, Rosario Lopez to be on our side it was not available. Rosario Lopez either does not have the authority, experience, flexibility or knowledge to get things done. Had we had enough time we would have taken our $458,000 loan elsewhere. Currently looking to refinance so we can leave PennyMac 

Jennifer C.'s profile image
Jennifer C. 
on Birdeye

4 years ago

The process was simple and seamless. 

TERRY G.'s profile image
TERRY G. 
on Birdeye

4 years ago

It was smooth from beginning to the closing. 

James S.'s profile image
James S. 
on Birdeye

4 years ago

We love Bailey! 

William G.'s profile image
William G. 
on Birdeye

4 years ago

From the start to the end we could not have asked for a better experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,868 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.