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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
An overall great experience through the wonderful world of refinancing.
Due to the volume of business PennyMac was having, individuals did their best to address my concerns.
Great Experience
Better communication including weekly updates. A firm closing date, not extended out 2 extra months. An accurate closing statement without a charge for flood insurance that was already part of the condo association dues. It would also help to be able to communicate with the same person each time at Penny Mac. It was extremely difficult to get ahold of the processing agent by phone call.
Better communication/status updates!!!
It was fast and easy
Communicate better
Received all information concerning my loan, all questions were answered, was not stressful as some other companies. Closed within the time limit that was mention.
The overall experience was smooth and efficient
PENNYMAC has a 4.5 star rating with 48,868 reviews.
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.