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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Friendly and helpful people.
Ashley is a very professional loan officer, she is also detail oriented. I felt very comfortable work with Ashley, she made the whole processing over the phone clearly and easy to understand. Thank you Ashley, thank you for helping me re-financing the loan! God Bless!
It was the easiest process for buying or refinancing I I’ve ever been involved in!!
Start to finish it was easy. Floyd Turner and Elizabeth Estrada took great care of me.
Depend too much on email and the portal; received conflicting closing pdocuments and incorrect information; closing docs had different information than what was verbally promised; had to drive 75 miles one way for closing; I know it was a difficult time time, but contingencies should be planned for.
Ruben Sanchez the person I started the whole process was AWESOME! Even after his part of the process was over anytime I needed clarity or had a question about what was needed he was extremely helpful and let me know what I needed to do and explained everything extremely well! I was contemplating getting quotes and stuff elsewhere but he was one of the main reasons I stayed with PennyMac, I would recommend him to everyone for help!
Great experience. Closed earlier than expected. Simple, easy process.
Ease of process!
Great team
PENNYMAC has a 4.5 star rating with 48,868 reviews.
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.