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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
THE PEOPLE AND YOUR LENDING INSTITUTION
All persons were professional and great to work with. My loan was closed on time as promised. I would be pleased to work with PennyMac again or refer a candidate to PennyMac. Leroy
the ease of document signing over email was great
everything was absolutely wonderful, except at the time of closing i had to write a check for an amount i had opted to have folded back into the loan amount. it wasnt a disaster, just unplanned for and unexpected. we were a little embarrassed that we werent prepared. it all worked out in the end. Terrence and Charles were absolutely first class, very proffessional and very friendly.
Better communication when my closing gets cancelled by a no call no show, 3 times.
All the clarity in the process and the respect in the disbursement.
Very easy and efficient. Thank you.
Great experience , timely even in the throws of COVID19.
Kristen Griffin and Jonathan Ryan were excellent to work with and very clear. The issues came into play if I spoke to anyone other than them about my loan. One representative told me don't worry about a VA form, which had blatantly incorrect information on it, and to sign if I felt comfortable. I refused to sign because the information was incorrect. The other issues that frustrated the process was the lack of information on my loan by anybody other than Kristen and Jonathan.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,868 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.