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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Great
The process was smooth and straight to the point. Everyone was very helpful.
My overall experience was great. Hilda was professional and friendly and frequently contacted me with the status on my loan. Every representative from Penny Mac was more than willing to help me when I called them with questions.
Nicole did a great job communicating and updating me.
I appreciate the time and effort put into maintaining my business. A very challenging time with volume and COVID, but The closing and refinance stayed mostly on track. Thank you everyone at PennyMac!
Wonderful experience!!
Nikita was very helpful and patient every step of the way.
It was relatively easy to follow the process online and communication was frequent all along the way. Our ONLY hitch was finding out a few days before close that we had to pay our property tax. It was a bit of a scramble, but the delay in signing documents with the notary was only by one day. Overall, we are very happy with PennyMac's service.
Worked as advertised. The team worked hard to eliminate the delay, confusion and complication and made it a clean, easy process.
PENNYMAC has a 4.5 star rating with 48,868 reviews.
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.