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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Faiza was excellent. Anytime we reach out to her she responded quickly.
Easy to know the step you are on using the website. Convenient to be able to contact your loan processors via text.
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Easy peasy
Faiza is an excellent loan officer. She was super helpful and communicative. She made the process easy and low stress. So thankful for all of her help!
I have had issues with the processor, Amy. She has told me she would call at a given time, and did not return the calls. After waiting for her to call, I contacted her. “Oops, sorry about that.” She states to contact her moving forward simply text her. I text, no response…so I contact PennyMac and essentially fire her, saying to change my processor or I’m done. Gloria tells me she sorry and embarrassed by this and that she’ll have to speak to her supervisor. Funny enough, I send a simple text to notify Amy that I will no lon... read more
Everything went so smoothly. I was able to upload and proceed with ease the entire way through this process. Thank you.
Both Faiza and Daniel were super great to work with. 10/10.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,222 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.