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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
1). The speed in which the came to completion was somewhat to fast for us as we have not had to dealwith a mortgage for many years. 2). Over the years we did have a motgage, we had never had a compnay call and offer to do refinancing and we were very surprised that our current mortgage was only 7 months old. 3). Upon the pending closing, I did reach out and communicated a shortage was apparent on property taxes as this is a newly constructed home. I sent a proposed statement but to no avail.
Lana was very professional and responded quickly to my questions. She is definitely an asset to your company.
The purpose of refinancing was to get rid of PMI I still have to pay 1200 for PMI. If I would have known I would not have taken the 2000 in cash. I was not informed of this until closing and it took almost 1 month longer than I was told to close, so I did not want to go through everything again. Communication was poor and every week was requesting a new document.
I loved working with Pennymac!
Tracy was awesome!
I was given several different closing amounts ranging from in the 600s to the high 2000s. I really like Pennymac as a year ago when I did a streamline the person that was in charge did an outstanding job with the numbers. This time it wasn’t so accurate although in the end it was to my advantage.
Eric Briggs
Gina was indefatigably following the complicated path to closing the Refi with tenacity and patience
This process was efficient and the staff very clearly communicated with me regarding every step of the way.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,256 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.