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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Awesome service! Quick response!!
Everyone that worked on our refi was knowledgeable and answered questions promptly and treated me with respect. Not to mention Pennymac beat out my original loan estimate at another company. Great experience, and I’m glad I’m sticking with PennyMac.
Everything went smooth and as expected, there were no problems.
Molly did. She great.
From the start Robert Tovar was honest and very helpful and up front with me and the expectations and time frame with Penny Mac and that didn't change or stop with the passing of my loan process onto Icenia Davis or any of the others at my mac team at Penny Mac.
Easy, comprehensible, efficient process.
Numbers in final closing disclosure sent to us didn’t match closing disclosure signed with notary; numbers were inaccurate. After speaking w/ Hung Nguyen about error Hung & his manager stated despite PennyMac’s error it was going to cost us, the customers, nearly $700. UNACCEPTABLE! Before closing and the Fed’s interest rate cut I was told we couldn’t get a better rate. How is that? We could’ve closed sooner as nothing delayed the process, no request for additional docs, nothing. UPSETTING!
There were too many automated emails asking for documents that were already sent and I was getting too many emails from people I have never dealt with before. Seemed like there were too many hands in the pot to get the process done and my realtor and I were having to call nonstop to see where we were at in the process.
Fairly easy process for refinancing. Just seemed to take a lot longer to get it completed than I thought it would. But in the end, everything worked out and we are saving money.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,869 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.