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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The Teamwork
It was Great!
The time spent in making sure I understood and answered all my questions. The communication in email during the weeks to let me know where the loan was at in the process and the communication of what will be ne next. The communication during the process was great and so appreciated. Thank you.
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The entire process we so precise and painless.
Delivery of service
All of your staff are so friendly and helpful. There was never any pressure from anyone.
Not really fair assessment due to covid19 emergency. Too many people touching the loan package not enough direct contact with primary processor!
Let the customer no all the information needed instead of requesting information every week or so. Also have just one agent doing the contacting between the customers realtor and the customer.
PENNYMAC has a 4.5 star rating with 48,869 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.