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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,869 reviews
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Robert S.'s profile image
Robert S. 
on Birdeye

4 years ago

Everyone from the very first phone call, to Jason, to the person who came to our home with the documents to sign on a Saturday. Everyone was thorough and explained things in simple terms. Everyone was professional in that they told us exactly what was going to happen and it did. They made it so easy for us. I’m glad we have our loan with Pennymac. 

WAYNE S.'s profile image
WAYNE S. 
on Birdeye

4 years ago

Kali Thompson and Affan Khwaja made our loan refinance experience super easy. I am so glad that we worked with them. Both Kali and Affan patiently answered my numerous questions each time I called for an update. They were both extremely professional. Kali was very conscientious and worked hard to ensure that our closing took place on time and that all necessary documents were correct. We truly appreciate their hard work and dedication to providing outstanding customer service! 

Alfredo M.'s profile image
Alfredo M. 
on Birdeye

4 years ago

Great experience, the process was smooth and fast. 

Lemeco M.'s profile image
Lemeco M. 
on Birdeye

4 years ago

The communication and timing. 

ROGER B.'s profile image
ROGER B. 
on Birdeye

4 years ago

More communication with my agent and a direct line to call him would have been less stressful. 

JASMINE C.'s profile image
JASMINE C. 
on Birdeye

4 years ago

Very Quick refinance! Tate and Tamika were big helps! Thank you PennyMac! 

DAVID T.'s profile image
DAVID T. 
on Birdeye

4 years ago

Everyone that we were in contact with during this entire process was friendly, professional, very well informed, and very patient with us, even with our multiple questions. The team that worked with us was truly amazing. We would recommend PennyMac Loan Services to anyone looking to buy or refinance a home. 

CHARLES FERRAIUOLO I.'s profile image
CHARLES FERRAIUOLO I. 
on Birdeye

4 years ago

Did what they said they would do, when they said they would do it. 

Agustin G.'s profile image
Agustin G. 
on Birdeye

4 years ago

Everything! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,869 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.