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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I can't say enough how how pleased I am with my VAIRRL refinance experience with PennyMac. The entire process was completed much sooner than I expected. From my first phone call with Jesse to inquire and apply for the refinance to my further service and closing with Julian, I was impressed with their professionalism and felt like I was dealing with long time friends. Everything was communicated clearly and in a timely manner and any questions I had were quickly answered.
great
Representatives took time both by telephone and by e-mail to respond to my application details and questions. They were both professional in their presentation and allowed my sometimes basic questions the courtesy of complete and patient answers. Responses were same day or within a business day and all elements of the loan happened as described.
As a combat veteran I expect the equal amount of service that I have given to this great country. PennyMac has gone above and beyond with it's services that were provided to me. I called to refinance my house to take advantage of a lower interest rate and was greeted by agent Dion Smith on the phone. Thought the entire process Dion was very patient and was in continuous contact through the whole process. I can't thank Mr. Smith enough for his professionalism and kindness.
Helpful and quick in reducing my monthly mortgage payment ! Thank you!
Carlton is awesome! Always available to answer my questions and made the closing process super easy. From the start to finish it was perfect!!! Thank you Carlton
The team honored my initial request despite that rates moved up. I was given a credit to not lose me as a customer. It was appreciated and Andrew was great to work with.
It was easier than I expected.
Great communication & very friendly staff. Everything was precise and accurate. A smooth and easy process.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,869 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.