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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone was great at getting back to me and helping me with all the situations too get my refinancing done
Very professional and personal. Thank you!
Everything went smooth and helped me reach a cheaper interest rate.
The amount of agents I had to work with besides Griffin caused a lot of confusion with myself and the closing company. There were reports from both sides verbally yelling at the other. Everything was figured out a day after projected closing and only after I spoke with the closing company in person.
everything was great mostly the communication
Everyone was well informed and I especially appreciated the cross training among the reps, others who took my call when Vonnye was with another customer we’re able to answer my questions. In addition, Ms Diana Rogel also delivered world class service from the get go.
Outstanding.
Great customer service
First it took three months. It only took 29 days to buy the house. My work addresses where in correct somehow no matter how many times I corrected it. I went a whole month with out hearing from anyone and had to call to find out if they stole my money I paid to lock me in for 60 days and it took over that anyway. Then after the month they needed missing paperwork I already sent them month two they need my work address that wasn’t even close to what I put on the application. Unnecessarily long
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,869 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.