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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
After an online lender changed the terms during loan processing, I decided to check interest rates with my present lender, PennyMac. The rates had become very competitive. Carlton Blood and my MAC team all did a great job. The only trouble I encountered was with several uncompleted open applications that I mistakenly started on the website. I couldn't seem to clear them and as a result, got a few unwanted calls from people trying to land the business.
Everything was good
Professional, accurate, and a partner that wanted this to go smoothly. Its a business but being treated as a valued partner was important. Penny Mac was already my mortgage holder and i had plenty of other options if i wanted to refinance at a lower rate. I chose Penny Mac because they supported me.
Quick, great email communication, everything presented was accurate. The whole team was a pleasure.
Nothing needs to change, Sara took wonderful care of me in getting all my questions answerd.
Great experience! They were willing to work with me in every way even as I'm currently outside of the country.
Everyone I worked with made every encounter a positive experience, and really tried to help me in my best interests it felt like. Aaron was great from the beginning. I appreciated the fact that as soon as I went outside of penny Mac to refinance my loan they made every opportunity to keep my loan. I love a business that will fight to keep mine. Thanks to everyone. And keep up the great customer service!!!
We actually closed sooner than expected. Easy process start to finish.
Process was smooth sailing from start to finish, as expected!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,245 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.