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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The refinance was processed during an odd time with the COVID -19 outbreak. The customer service was great. The only thing that felt difficult was getting a hold my loan processing agent. I understand each person can help, but having a consistent voice is reassuring. Overall, though it was a good experience.
It was a good process..thanks for everything and Nichole was great!!
Regina and Laurie were awesome.
been with penny mac for 7+ years. I would expect better
I feel that with my credit score my interest rate should have been lower and the closing cost was way too much.
good
The whole process worked well. Great staff!!!
We have been dealing with Pennymac for 4 years, they are an outstanding company.
I kinda mixed things up a bit. The fed interest rate was falling so I was trying to get the lowest rate I could, and the staff handled it most favorably. The ONLY problem I had was the inability to get to my loan processor for updated information - PennyMac must be extremely busy, so I understand the delays on your end. WIth the processor juggling with all the calls that I'm sure you were handling I felt PennyMac did the utmost that they could provide. People at PennyMac are GREAT!!!!!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,869 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.