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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,870 reviews
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Cory R.'s profile image
Cory R. 
on Birdeye

4 years ago

The process was quick and easy. 

FIELDING C.'s profile image
FIELDING C. 
on Birdeye

4 years ago

Ease of process 

Shirley H.'s profile image
Shirley H. 
on Birdeye

4 years ago

to be continued 

NARDA S.'s profile image
NARDA S. 
on Birdeye

4 years ago

Explanation, document required, detailed on process... 

CASEY A.'s profile image
CASEY A. 
on Birdeye

4 years ago

Jorge and the refinance team were professional and friendly. I appreciated the process being so smooth. 

ANTHONY T.'s profile image
ANTHONY T. 
on Birdeye

4 years ago

Everything they said they would do they did 

KYLE R.'s profile image
KYLE R. 
on Birdeye

4 years ago

Regina and Laurie were awesome. 

MISTY B.'s profile image
MISTY B. 
on Birdeye

4 years ago

It was very hard getting in touch with the loan officer. I had to send several emails or leave messages, speak to supervisors before someone would get in contact with the loan officer to call me back. The loan did not close on my original date due to closing costs that I was made aware of just one day before closing. Due to this, closing was rescheduled. Closing documents were not accurate (based on figures from three months prior). New closing documents were sent two days prior. 

Tom D.'s profile image
Tom D. 
on Birdeye

4 years ago

I'm 61 years old and have dealt with many mortgage companies, PennyMac is by far the absolute best ! The process was painless and the customer service was outstanding. I would highly recommend to anyone seeking financing for a house. I'm in no way a paid participant, so please take my recommendation seriously. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,870 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.