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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The process was quick and easy.
Ease of process
to be continued
Explanation, document required, detailed on process...
Jorge and the refinance team were professional and friendly. I appreciated the process being so smooth.
Everything they said they would do they did
Regina and Laurie were awesome.
It was very hard getting in touch with the loan officer. I had to send several emails or leave messages, speak to supervisors before someone would get in contact with the loan officer to call me back. The loan did not close on my original date due to closing costs that I was made aware of just one day before closing. Due to this, closing was rescheduled. Closing documents were not accurate (based on figures from three months prior). New closing documents were sent two days prior.
I'm 61 years old and have dealt with many mortgage companies, PennyMac is by far the absolute best ! The process was painless and the customer service was outstanding. I would highly recommend to anyone seeking financing for a house. I'm in no way a paid participant, so please take my recommendation seriously.
PENNYMAC has a 4.5 star rating with 48,870 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.