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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,239 reviews
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FRANCIS Q.'s profile image
FRANCIS Q. 
5 years ago

Fast process with no glitches 

PORCIA K.'s profile image
PORCIA K. 
5 years ago

Excellent from start to finish 

CHRIS M.'s profile image
CHRIS M. 
5 years ago

Easy, explained clearly, good communication throughout. 

TROY B.'s profile image
TROY B. 
5 years ago

Very easy to use, understand, and operate. G0reat experience. 

Joseph S.'s profile image
Joseph S. 
5 years ago

Thank you! 

CHRISTOPHER G.'s profile image
CHRISTOPHER G. 
5 years ago

For the most part Andrew and the team communicated very clearly. Occasionally there were things that didn’t make sense, but Andrew did his best. 

LARRY B.'s profile image
LARRY B. 
5 years ago

Everyone that helped in the refinance VA loan was very professional and customer service outstanding. Liem was very helpful and concerned with all my needs and questions. Thanks Liem 

MICHAEL C.'s profile image
MICHAEL C. 
5 years ago

At the beginning of the refi- that was initiated by PennyMac we were told that there would be no additional funds added to the loan. Day of closing that proved incorrect. $3,000 was added to the payoff amount. We signed bc we were told we could resend for 3 days. WE DID NOT RECEIVE A CALL BACK WITH THOSE THREE DAYS. Therefore we now get to pay an additional $3000 on top of what we already owed. Sorry but that is how our experience went. 

RANDALL M.'s profile image
RANDALL M. 
5 years ago

Very professional. I've been a PennyMac customer for years, and I've always been completely satisfied. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,239 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.